Legal

Grievance Officer

Last updated: 4 October 2026. If you believe content on this site is unlawful or violates your rights, or you have a complaint about an order, contact our grievance officer.

Grievance Officer: Sattanathan S, Proprietor, Pixel Tree Digital
Address: B204, Casagrand Royce, Ayyappa Nagar, K R Puram, Bengaluru, Karnataka 560036, India
Phone: +91 90087 53008
Email: support@pixeltrees.in

How we handle a complaint

We acknowledge every complaint within 24 hours.
We resolve it within 7 days.
A complaint that content is unlawful: we act within 36 hours.
A complaint about nudity, sexual content or impersonation of you: we remove or disable it within 2 hours.
A complaint about an order or a payment: we acknowledge within 48 hours and resolve within one month.

Please include where the content appears (a screenshot, or the block's link), who you are, and the grounds of your complaint.

If you are not satisfied

You can appeal the grievance officer's decision within 30 days to the Grievance Appellate Committee at gac.gov.in. For a consumer complaint you can also approach the National Consumer Helpline (1915, consumerhelpline.gov.in).